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Rigrite is known to be expensive and customer unfriendly. I had an issue with my 1985 vintage Schaefer traveler car. Prices for a replacement car from Rigrite were insane. I was able to find a part to repair it and use a new Schaefer fiddle block. I did learn in that process that Schaefer changed the width of their two sizes of tracks sometime after mine was made and installled so the new cars didn't fit. Don't remember the date of change, but you need to figure out if yours is an "old" one or a "new" one.

Considering a whole new system from Garhauer is worth considering if you have an old width track and the can't find parts at a reasonable price.
 
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