[jdege]

Not good...

Their email said they'd been moving locations, so their systems were down.

 

[MikeOReilly]

Their email said they'd been moving locations, so their systems were down.

I really hope all is well, but honestly... this is a pretty lame excuse. If they are having supply-chain or staffing challenges, they should just say so. And they should stop committing to timelines that can't fulfill. Much better to be up front, and give realistic delivery dates.

 

[jdege]

I really hope all is well, but honestly... this is a pretty lame excuse. If they are having supply-chain or staffing challenges, they should just say so. And they should stop committing to timelines that can't fulfill. Much better to be up front, and give realistic delivery dates.

Agree.

Honest communication works best.

 

[Lanealoha]

I have a C-Head, and we love it. It did take a while for us to get it, probably 2-3 months IIRC. Anyways for those interested in DIY possibilities I've included a few photos. A friend of mine built himself a pop up camper for the bed of hi PU Truck and he even put a head and a shower in it, pretty amazing. Anyways, for his composting head he bought just the collection portion of a Natures Head composting toilet, seems that they sell it so that you can have them on rotation, while one is dirty and being cleaned you replace with the empty. Heres a few pics, its really less of a DIY and more of assembling of various parts to get the desired result...Also note that the 'agitator' is a ratchet vs, the rotary wheel thingy you typically see

 

[Ronzo]

Good news! I received an e-mail saying that my C-Head has been shipped. The UPS tracking number shows an expected delivery in 2 days. I’ll update this thread when it arrives.

 

[jdege]

I received this from C-Head, today:

Hello Jeffrey,

I greatly apologize for the delay. We are currently in the process of moving locations, so as a result, both our Wi-Fi and phone systems are offline until we are able to get them installed at our new warehouse. In order to answer any customer emails, a representative must be at a remote location in order to receive the signal required to enter our system.

We are also in the process of renovating our website in order to reflect this information, and it will be launching in the near future.

As a result of moving locations, we had to halt production in order to move over our building essentials. Thankfully, we are now in a position where we are able to ship again. That being said, this delay put us behind on our older orders, and in turn is causing delays on some of our more recent ones - such as yours. Due to this, it is hard to give an exact estimate as to when your order will be sent out. However, your order is a priority to us and we are working to ensure that your C-Head is shipped as soon as possible. We would be more than happy to accommodate any strict deadlines you may have as well.

I greatly apologize for the delay, and we sincerely appreciate your patience at this time. Please don’t hesitate to let us know if there is anything else we can assist with.

Regards,

Michelle Vickers
C-Head, LLC

 

[MarkofSeaLife]

'your call is important to us so please hold the line for another 4 years...'

 

[Ronzo]

A long wait but my C-Head, ordered Jan 24th, finally arrived today.

 

[andrew 222]

I ordered one on Jan 21 and have yet to get a response to my numerous requests for a shipping timeframe. They're destroying their company!

 

[Sea Glass]

I know this thread is old, but it came up when I searched for info on C-Head business. I’ve written two emails and a message on their chat bot over the course of two weeks. No one has returned my inquiry. I think they’re dead. I’d be careful about placing an order. It’s too bad, as I was ready to pull the trigger and order.

 

[jdege]

I know this thread is old, but it came up when I searched for info on C-Head business. I’ve written two emails and a message on their chat bot over the course of two weeks.

I placed an order in February, and I'm still waiting...

 

[Lanealoha]

06/07/2022: Due to material and staffing shortages we are now on a 10 week lead time for all toilets. Parts and Accessories will ship next day. If you have any questions or concerns please contact us at info@c-head.com.


This is from their web site. I just looked at it, its a new website too, so hopefully you guys will be on the receiving end soon.

 

[Sea Glass]

06/07/2022: Due to material and staffing shortages we are now on a 10 week lead time for all toilets. Parts and Accessories will ship next day. If you have any questions or concerns please contact us at info@c-head.com.


This is from their web site. I just looked at it, its a new website too, so hopefully you guys will be on the receiving end soon.

Thanks. I tried both the email address listed above as well as the chat / contact form on their new website. No luck so far. Hopefully they'll be back above water soon.

 

[eherlihy]

 

[RichardSRY]

We ordered our C-head February 7th. The tilot never came and there was no responce from several Emails and messages left. We canceled our order, advised our credit card company. and ordered a Nature's Head. It arrived three days later no problems.

 

[Sea Glass]

I wish I could use a Nature's Head. The Nature's Head and AirHead are unfortunately both too big for my space. The C-Head Shorty would be the best fit for me. I might have to go the DIY route!

 

[MikeOReilly]

It's really sad to see C-head apparently struggling like this. They have filled an important niche in the composting head market.

I'm not on my computer so can't find them, but I know there are two or three new companies with heads that seem to have similar footprints as C-head.

 

[MikeOReilly]

To add to my last, here are a few other makers of composting heads:

• Urine Diverting Toilets – Sun-Mar
• Urine diverting toilets from Separett
• compoost compost toilets urine diverter separator eco off grid
• CUDDY™ | Compo Closet
• OGO™ Compost Toilet

These are in addition to the bigger ones: Air and Nature's Head.

 

[Sea Glass]

To add to my last, here are a few other makers of composting heads:

• Urine Diverting Toilets – Sun-Mar
• Urine diverting toilets from Separett
• compoost compost toilets urine diverter separator eco off grid
• CUDDY™ | Compo Closet
• OGO™ Compost Toilet

These are in addition to the bigger ones: Air and Nature's Head.

Thanks, Mike! Much appreciated.

 

[Sea Glass]

Boy, as I look at Mike’s list, both the Cuddy and OGO seem like more refined designs.
I’ve got a little ledge in my head, so height is a key requirement for me.